Submit a support request.
Tell us what is happening and provide your account and service details so our team can investigate.
Send a requestCUSTOMER SUPPORT
Help when you need it.
Get assistance with your internet service, account, equipment or technical issue from the Adept support team.
BEFORE CONTACTING SUPPORT
Help us assist you faster.
Have these details ready when contacting our team.
Your AAT or account number
Your service address
A clear description of the issue
CONTACT SUPPORT
Choose the easiest way to reach us.
Our team can assist with technical faults, service queries and account-related support.
Track your existing request.
Use your request details to check the progress of an existing service or support request.
Track request